Terms of service

BOYHERO
Last updated: 24 May 2026

OVERVIEW

Welcome to BOYHERO. The terms "we", "us" and "our" refer to BOYHERO. BOYHERO operates this store and website, including all related information, content, features, tools, products and services (the "Services"). BOYHERO is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service ("Terms") describe your rights and responsibilities when using our Services. By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are legally capable of entering into binding agreements under applicable law.

You agree to provide accurate, complete, and current information when making a purchase or creating an account. You are responsible for maintaining the confidentiality of your account and all activities under it.

SECTION 2 - OUR PRODUCTS

BOYHERO sells cosmetic and beauty products, including lip products.

All products are compliant with applicable EU regulations and are certified according to relevant cosmetic safety standards.

We strive to display product colors and details as accurately as possible; however, actual appearance may vary depending on your device.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit quantities or sales by region or customer

SECTION 3 - ORDERS

By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order at our discretion.

Orders may be cancelled or refused due to:

  • Product availability

  • Errors in pricing or product information

  • Suspected fraud

You will be notified if your order is modified or cancelled.

SECTION 4 - PRICES AND BILLING

All prices are listed in EUR (€).

Prices may change at any time without notice. Taxes, shipping fees, customs duties, or import charges may apply depending on your location and are the responsibility of the customer unless stated otherwise.

You agree to provide accurate billing and payment information and authorize us to charge your selected payment method.

SECTION 5 - SHIPPING AND DELIVERY

We ship worldwide.

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or external factors.

Risk of loss transfers to you once the order is handed over to the shipping carrier.

SECTION 6 - RETURNS AND REFUNDS

You have the right to request a return within 14 days of receiving your order.

Conditions:

  • Items must be unused and in original condition

  • Opened products cannot be returned for hygiene reasons

  • Products with damaged or opened packaging are not eligible for return

Refunds are processed after inspection of returned items. For full details, see our Refund Policy https://boyhero.co/en/pages/returns-exchanges.

SECTION 7 - INTELLECTUAL PROPERTY

All content on this site, including branding, images, product designs, text, and graphics, is the property of BOYHERO and protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

SECTION 8 - OPTIONAL TOOLS

We may provide access to third-party tools. These are provided "as is" without warranties or control. Use of such tools is at your own risk.

SECTION 9 - THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for their content, policies, or practices.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

BOYHERO is powered by Shopify. All purchases are made directly with BOYHERO.

Shopify is not responsible for any transactions, damages, or claims arising from purchases made through our store.

SECTION 11 - PRIVACY POLICY

Your submission of personal information is governed by our Privacy Policy. Shopify may also process your data to provide the Services.

SECTION 12 - FEEDBACK

If you submit feedback, suggestions, or ideas, you grant us a worldwide, royalty-free, perpetual license to use them for any purpose.

We are not obligated to compensate or respond to feedback.

SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been submitted.

SECTION 14 - PROHIBITED USES

You may not use the Services:

  • For unlawful purposes

  • To violate any laws or regulations

  • To infringe intellectual property rights

  • To distribute harmful or malicious code

  • To interfere with the security or operation of the Services

We may suspend or terminate access if violations occur.

SECTION 15 - TERMINATION

We may terminate or suspend your access to the Services at any time without notice.

Obligations and liabilities incurred prior to termination remain in effect.

SECTION 16 - DISCLAIMER OF WARRANTIES

All Services and products are provided "as is" and "as available" without warranties of any kind, either express or implied.

We do not guarantee uninterrupted or error-free use of the Services.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, BOYHERO shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

SECTION 18 - INDEMNIFICATION

You agree to indemnify and hold harmless BOYHERO and its partners from any claims resulting from your breach of these Terms or misuse of the Services.

SECTION 19 - SEVERABILITY

If any provision is found unenforceable, the remaining provisions will remain valid.

SECTION 20 - ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and BOYHERO regarding use of the Services.

SECTION 21 - ASSIGNMENT

You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.

SECTION 22 - GOVERNING LAW

These Terms are governed by the laws of Greece. Any disputes shall be subject to the jurisdiction of the courts of Greece.

SECTION 23 - CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.

SECTION 24 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:
hello@boyhero.co